Privacy Policy

Jingdezhen Shuohai E-commerce Co., Ltd. (QWG) takes your privacy very seriously. This policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect
   When you visit our website or place an order, we collect the following information:

Personal Information: Your name, billing address, shipping address, email address (including interaction records via info@qwgfuel.com), and telephone number.

Payment Information: Your credit/debit card number or payment platform account details (this information is securely processed via encrypted gateways during transactions; we do not directly store your full payment credentials).

Device and Browsing Information: Your IP address, browser type, time zone, as well as your browsing history and interactions on our website (collected via Cookies and related technologies).

2. How We Use Your Information
   The personal information we collect is primarily used to:

Process your orders, arrange for shipping, and provide after-sales support (including returns and refunds).

Communicate with you regarding your orders or inquiries.

Conduct fraud screening to ensure transaction security.

(With your consent) Send you marketing emails regarding new QWG products, promotions, or brand updates. You may unsubscribe at any time.

3. Information Sharing
   We do not sell or rent your personally identifiable information to any third parties. We share your information only under the following circumstances:

With trusted third-party service providers (such as shipping carriers and payment gateway providers) to facilitate the fulfillment of your orders.

To comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our legal rights and those of our users.

4. Data Security
   We employ industry-standard encryption technologies and security measures (such as SSL certificates) to protect your personal information. However, as data transmission over the internet cannot be guaranteed to be 100% secure, please ensure that you keep your account password safe and confidential.
5. Your Rights
   You have the right to request access to, correction of, or deletion of the personal information we hold about you. If you wish to exercise these rights, or have any questions regarding our Privacy Policy, please feel free to contact us via the following methods:

Contact Email: info@qwgfuel.com

Company Name: Jingdezhen Shuohai E-commerce Co., Ltd.